Near Miss Management on Mission Track
Even if an Emergency has not occurred, it is possible to manage a near miss through Mission Track, and take advantage of its notification, evaluation and registration functionalities.
If we consider a near miss as an event or situation that could have given rise to an Emergency, but that this Emergency has in the end not occurred, probably as a consequence of chance, it is also possible to manage it by following the Emergency Management Cycle on which Mission Track is based, but without carrying out the “Activate” and “Reply” steps.
Specifically, the sequence would be as follows:
- An observer identifies a near miss and activates the corresponding Alert on Mission Track.
- Mission Track looks for a Coordinator for the activated Alert (near miss, in this case) from the list of personnel assigned to this type of Alert.
- Mission Track provides the Coordinator with the identity and geolocation of the Notifier, and enables communication channels between the two (chat, photos, phone) so that the Coordinator can assess the situation.
- As it is a near miss, after gathering the necessary information, the coordinator deactivates the Alert, and can also activate another type of Alert if necessary.
- After deactivating the Alert, Mission Track makes available to the Emergency Management the data of everything that has happened: participants, actions (with user, date, time and geolocation), chat messages and exchanged photos, which facilitates evaluation and analysis of what happened, to improve security.
In this way, the advantages of Mission Track are also taken advantage of for the management of near miss, by giving a response that is:
- Faster.
- More effective.
- Safer.