HOW CAN I GET MISSION TRACK?
Mission Track is marketed as SAAS (software as a service) based on an annual subscription made by the client organization. It is possible to withdraw from it every month, as indicated in the General Conditions.
HOW MUCH DOES A MISSION TRACK SUBSCRIPTION COST?
The subscription price depends on the needs of the client organization in terms of number of centers, plans, procedures, users, etc.
This is reflected in the Specific Conditions, which are designed based on the individual needs of each client organization.
You can request a non-binding quote through the contact form on our website.
CAN I DOWNLOAD AND INSTALL THE MISSION TRACK APP ON MY Smartphone?
To see and test Mission Track, you can request a demo (free and without obligation) through the contact form on our website.
HOW CUSTOMIZABLE IS MISSION TRACK?
Mission Track is capable of digitizing any Emergency / Self-Protection / Crisis Management / Continuity Plan… that follows the Emergency Management Cycle: Notify – Evaluate – Activate – Respond – Control / Evaluate and Analyze.
HOW AND WHO DOES OUR EMERGENCY PLAN INCLUDE IN MISSION TRACK?
The digitization of an existing Plan is included in the price of the annual subscription to Mission Track, and is carried out by our partners.
Subsequently, a user in your organization with the Administrator role can modify what they deem appropriate, or request assistance from the assigned partner to carry out the modifications that you need.
WHAT Hardware AND Software NEEDS DO I HAVE TO CONSIDER FOR THE USE OF MISSION TRACK?
None in particular.
To access and use Mission Track by a user from a PC, they must have an Internet browser (Chrome, Firefox, Edge …) with access to an Internet connection.
To take advantage of the mobility functionalities of Mission Track it is necessary to access it from an Android or iOS mobile terminal (that’s reasonably modern) with an internet access or data service.
No hardware or software installation is required by the client organization. In some cases, it will be necessary to grant access permissions to the Mission Track website or mobile App, in the event that they were previously generically limited by the organization.
CAN A USER USE MISSION TRACK FROM SEVERAL DEVICES AT THE SAME TIME DURING AN EMERGENCY, FOR EXAMPLE FIRST FROM A PC AND THEN FROM A Smartphone?
A user can use Mission Track at the same time from all the devices they are logged into.
DO I HAVE TO HAVE MISSION TRACK OPEN TO RECEIVE AN EMERGENCY NOTICE?
Mission Track will send the notifications that correspond to each user to the last 5 devices in which they have logged in, as long as they have not signed off.
WHAT LIMITATIONS DOES MISSION TRACK HAVE IN REGARD TO THE NUMBER OF PLANS, CENTERS, EMERGENCIES, PROCEDURES, USERS, TEAMS, ROLES, USE OF THE SYSTEM …?
The subscription price to Mission Track depends on some of those parameters, mainly the number of users.
WILL MISSION TRACK WORK IF I DO NOT HAVE AN INTERNET CONNECTION?
In some cases, you will be able to view what has already been downloaded until the moment of losing the connection, from the cache of your computer and / or mobile device, but you will not be able to interact with Mission Track.
One of the principles of Mission Track is that all users have available in real time the same updated information, so in the event that a user loses their connection, they will not be allowed to interact.
Mission Track alerts the user in case the connection has been lost. As soon as the connection recovers, Mission Track will notify you of this circumstance and will update itself in real time.
IS IT NECESSARY TO purchase MTBOX TOGETHER WITH MISSION TRACK?
MTBox is a complementary App to Mission Track designed to function as a digital public address system for those potentially involved who, having no participation in the Plan that has been digitized, do not have access to Mission Track.
The idea is that the Emergency Director has a means of communication with all the people who may be in the area of the incident and who may require information about it, without these people being forced to authenticate or share any type of data.