Mission Track

Organizations must be prepared to respond to crisis and emergency situations, whether due to natural causes, industrial accidents, intentional attacks or reputational crises, which can cause great damage and compromise their survival. This preparation includes the elaboration of action plans that allow the spread of the damage to be contained effectively.

However, these plans are usually presented in formats, such as documents or files, which are very ineffective in an emergency situation, hindering an effective response and coordination.

Organizations must be prepared to respond to crisis and emergency situations, whether due to natural causes, industrial accidents, intentional attacks or reputational crises, which can cause great damage and compromise their survival. This preparation includes the elaboration of action plans that allow the spread of the damage to be contained effectively.

However, these plans are usually presented in formats, such as documents or files, which are very ineffective in an emergency situation, hindering an effective response and coordination.

Mission Track is an aid system for emergency preparedness and response based on mobile technology, which provides support for the deployment, command and control of intervention teams:

  • The system facilitates the notification of an incident detected by any observer through an app, allowing to report the magnitude of the incident, as well as its geolocation.
  • The alert is notified to the coordinator’s app who, based on the information and location of the incident, makes the decision to activate the planned response procedures.
  • In case of activation, the system sends an alert to the members of the response teams, who must confirm their availability.
  • The system sends to each response team member the instructions of the planned action procedure, and the position of the incident.
  • The system allows the emergency control to monitor the position of the members of the intervention teams, as well as to monitor the progress of the response.
  • Through the app, the head of the intervention team notifies the emergency control of each step completed in the action plan.
  • The system automatically records the time of the completion of each step of the action procedure, facilitating the subsequent evaluation of the emergency.

Mission Track is useful to provide assistance in the preparation and management of the response in:

  • Security Plans
  • Self Protection Plans
  • Interior Emergency Plans
  • Reputational Crisis Plans
  • Environmental Emergency Plans
  • Business Continuity Plans

The design of the web application and the Mission Track mobile app was carried out taking into account the recommendations of the DERMIS study (The Design of a Dynamic Emergency Response Management Information System. Turoff. M. et al. JITTA 2004), as well as compatibility with the guidelines of ISO 22320 Emergency Management.

Additionally, Mission Track incorporates a functionality that allows sending emergency messages through MTBox to a large number of people, such as those present in a building, an industrial facility, or a specific geographical area. In this way, notices and instructions can be sent to these people in case of emergency.

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